- FAQ - Help - Contact
FAQ - Help - Contact
Yes! Please complete your order selecting 'Check' as your payment method. You will be given an order number with instructions on where to send your check - your order will remain in our system ready to be processed as soon as we receive and clear your payment.
2. Do you have a phone number I can call?
As a small family business we address all customer questions and concerns via email - we are able to respond more thoroughly and more efficiently this way, while keeping prices low. We always respond to email within one business day, often within minutes. Our email address is email@example.com.
1. When will my order ship?
98.7% of our orders are shipped within 1 business day. Orders that include plaques will take up to 3 business days.
This depends on what shipping method you select, and where you are located! Allow a day for order processing time, and check out our shipping page for details on the different services we offer.
Qualifying orders with the free shipping option selected are shipped via USPS on a 2-8 business day delivery service - lower 48 states only. We recommend selecting a different option if you need your order faster.
Unfortunately we are only able to offer free shipping to customers in the USA (lower 48 states).
We do not ship outside of the United States, Canada, Australia and New Zealand.
1. Can I print more than one cookbook? One for family and one for friends?
2. How do I make a PDF to take the file to a printer?
Click here and go to the bottom of the page.
3. I'm unable to run my disc.
4. Can I print one recipe to a page?
5. Can I move the text around a little to re-position a recipe on a page? When I hit "Enter" at the end of a recipe, it doesn't remember it.
6. Can I print half page cookbooks?
7. This software isn't for me. Can I get a refund?
We stand behind our software and want to make you happy. We'd first like to try to help you, but if for whatever reason you aren't satisfied, please contact us about returning the CD and we will issue a refund. Please go to our bulletin board support section for tech support.
No. It only runs on a PC (Windows XP, Vista, 7, 8)
Rapid Response Form: We promise we'll reply to you (via this form or any email to firstname.lastname@example.org) within one business day.
Often, we can reply within minutes (although we can't promise that)! Give it a try!
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